Section: Community Telecentre Guanaba.net , Caribbean Telecentres

Program "Unlimited Potential" Microsoft supports new project "Center of Excellence ...."

April 1, 2009

The "Center of Excellence for the sustainability and social impact of technology centers of the South West" look to capitalize, with training programs for operators / as technology centers and networks of mutual support, the large investment by public and private initiatives that have been installed in many centers throughout the region access to technology and contribute to sustainable development of communities in the southwest of the Dominican Republic. The project was defined from a recent study by the National Statistics Office and the Foundation Taigüey on the operation of collective access centers, which included a survey of 357 community centers established by the state,

He worked to convert the Community Telecentre Swamp Guanaba.net of Barahona, in a training center (in all operational aspects) and ongoing support to managers and operators of telecentres in the region southwest of the Dominican Republic. It is the second time, the Foundation Taigüey is selected from many proposals to receive financial support of the "Unlimited Potential" by Microsoft.

In 2005 a first grant allowed us to develop the Technology Center Guanaba.Net in the rural community of La Cienaga, located 20 kilometers south of Barahona, jumped giant invisible but, when inserted in the digital age, thus opening a potential significant social and economic transformation, with support from Microsoft Unlimited Potential Program, INDOTEL, the Peace Corps, community groups and experts / ace of great renown who have participated as volunteers ...

The training modules for telecentre managers, operators and facilitators:

  • Design and planning of Telecentres and community mobilization around this.
  • Business plans and strategies for sustainability.
  • How to design your own operations manual (and application) that includes all aspects of management, organization, accounting and finance, maintenance, pricing, user policies, empowerment of users, etc..
  • Basic maintenance of hardware and software "first line".
  • Selection and management of software and tools for the center (for management and user / as).
  • Promotion and social marketing.

Also prepare curriculum materials for training end users, and training of trainers on applied uses of ICTs, such as:

  • Strategic use of Community Development.
  • ICT for formal and informal education.
  • ICT for micro-enterprises and management of organizations.
  • ICT for Health and Youth.
  • ICTs for local governance and citizen participation.
  • ICT for the environment and local information systems (including GIS).
  • Web portal development and the production of multimedia content
  • (Audio / radio, video, CD).
  • Measuring the impact of ICT in the community.

They seek the strengthening of technology centers, or Community Access Centres of Technology, in order that these have a greater sostenibilida and social impact on communities.

It intends to develop a Web portal and content-specific resources to support the daily work of managers, trainers and operators of call centers in the Southwest region, probalememente part of the new site of CACT-Dominican community

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